Collections Executive - SPayLater

CGP Personnel
About the job
Salary & Benefits:
- RM2,400.00 per month
Roles & Responsibilities:
- Engaging in debt-related conversations with customers and formulating a customized repayment strategy to facilitate settling their outstanding balances.
- Manage customers’ repayment obligations and motivate timely repayments through outbound collections & recovery calls.
- Proactively achieve/ exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
- The focal point for customer enquiries relating to repayment on overdue accounts.
Key Requirements:
- Possess minimum SPM or equivalent.
- Experience in collections or in a call center background is a plus.
- Possesses strong interpersonal skills and is able to thrive in a dynamic work environment.
- Have good composure and showcase excellent problem-solving solving skills.
If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.
Know someone who would be a great fit for this role? Refer them to us and get rewarded.
Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class
Consultant Name : Jacintha Cheong
EA Registration Number: R1101790
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)