Customer Service Officer, Live Chat

About the job

Salary:

• Up to $3,500.00 per month.

Roles & Responsibilities:

• Handle policy fulfillment process and ensure issuance and other activities related to policy services are done within stipulated turnaround time.
• Ensure compliance and accuracy in policy documentation.
• Ensure timely and compliance of file copy archiving procedures.
• Involve in improving workflows and policies to maximize the own productivity, efficiency and accuracy of policy documentation.
• Participate in projects for our client’s product launches, system and process enhancements.
• Cover office operations when need arises.
• Provide support in other operational activities when assigned.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class
 

Consultant Name : Glendon Toh
EA Registration Number: R1982182 
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)