Outreach & Engagement Coordinator

About the job

• Up to $4,100.00 per month
• Comprehensive Insurance Coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

• Identify, engage, and build strong relationships with programme partners, community organisations, social service agencies, and relevant partners to promote the scheme.
• Collaborate with partners to facilitate the packaging of offsite visits to scheme-supported programmes, making them more accessible and appealing to different audiences.
• Work with arts and heritage organisations to tailor visit experiences that meet community needs.
• Support the development of materials and processes to streamline partner coordination.
• Develop partnership agreements and collaborative initiatives that drive participation in arts and heritage programmes under the scheme.

• Facilitate and coordinate group visits to arts and heritage programmes supported under the scheme.
• Coordinate logistics, including transportation, ticketing, and on-site support, to facilitate group attendance.
• Track and manage group visit requests, logistics, and attendance records.

• Implement solutions to assist members of the public who face challenges with digital access, ensuring they can participate in scheme-supported programmes.
• Work with relevant partners to provide alternative access methods, such as assisted booking services or offline registration options.
• Provide guidance and support to individuals navigating digital platforms.
• Amplifying Scheme Awareness & Outreach through Partners' Channels:
• Engage partners to leverage their marketing and communication channels to extend the scheme’s reach.
• Coordinate the dissemination of promotional materials and key messages through partner networks.
• Assist in planning and executing outreach initiatives, such as briefings, roadshows, and community engagement sessions.
• Monitor and assess the impact of outreach initiatives and adjust strategies as needed.

• Bachelor’s degree in Community Engagement, Arts Management, Communications, or a related field.
• Minimum of 5 years of experience in community engagement, partnership management, or outreach roles.
• Experience in outreach, engagement, or programme coordination is preferred.
• Strong organisational skills with the ability to manage multiple stakeholders and logistics.
• Excellent communication and interpersonal skills to engage with diverse audiences.
• Proficiency in Microsoft Office and familiarity with digital engagement tools.
• Strong understanding of working with community organisations and experience in public engagement initiatives an advantage
• Practical experience in planning and executing community events or group activities preferred.