Shift Leader

About the job

Salaries & Benefits:

• Up to $3,000.00 per month
• Issued e-Medical Card upon 3 months of service
• Store performance incentives
• Employee discount
• Career development and progression pathways available

Roles & Responsibilities:

• Maintain smooth workflows and efficient operations by supervising, supporting, and delegating tasks during shifts
• Build positive employee experiences on every shift. Provide coaching and feedback. Cultivate a positive work culture that fosters teamwork and collaboration
• Deliver exceptional customer service and lead by example to create a welcoming store environment
• Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
• Provide operational support and perform store tasks. Oversee store cleanliness and stock organization
• Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations
• Monitor sales performance and assist the store manager in achieving targets
• Clearly communicate store updates to facilitate smooth shift handovers. Report any issues, incidents, or employee performance concerns to the store manager

Key Requirements:

• At least 3 years’ experience in the service industry with at least 1 year experience in a similar supervisory role
• Passion for F&B industry with proven experience in delivering excellent customer experiences
• Proven experience in leading teams
• Strong interpersonal and communication skills
• Able to multitask and manage change in a fast-paced environment
• Willingness to engage in shift work, which includes work on weekends and PH
• Our Client’s member benefits

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class
 

Consultant Name : Joycelin Goh
EA Registration Number: R1873406
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)